Privacy Policy 

Last Updated: 24 November 2025

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1. Introduction

This Privacy Policy describes how Clannish Real Estate UK (“the Company”, “we”, “us”, “our”) processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all visitors, customers, and users of our website, advertising channels, and property services.

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2. Data Controller Details

Clannish Real Estate UK
33 Shepherd Market
London, W1J 7PT
United Kingdom

Email: hello@clannish.co.uk
Website: https://clannish.co.uk

We act as the Data Controller for the personal data we process.

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3. Categories of Personal Data Collected

We may collect:

Personal Identification Data

• Full name

• Email address

• Telephone number

• Postal address (if provided)

• Country/location

• Property interests and preferences

Communications Data

• Enquiry details

• Emails and telephone communications

• Notes relating to your property requests

Marketing & Advertising Data

• Form submissions from Meta, Google, LinkedIn

• Lead form responses

• Tracking and engagement data

Technical Data

• IP address

• Browser type

• Operating system

• Device identifiers

• Pages visited

• Session duration

• Cookies and pixel data

Transactional Data (for clients)

• Service agreements

• Purchase or rental details

• Compliance-related documents (if applicable)

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4. Sources of Personal Data

We obtain personal data from:

• Website forms

• Facebook/Instagram lead forms

• LinkedIn lead gen forms

• Direct email or telephone communication

• Cookies, analytics and tracking technologies

• Third-party property portals (if applicable)

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5. Lawful Bases for Processing (Article 6 UK GDPR)

We process personal data under one or more of the following legal bases:

(a) Consent — Art. 6(1)(a)

Used when you opt into marketing or submit data voluntarily through lead forms.

(b) Contract — Art. 6(1)(b)

Processing is required to provide requested services or fulfil pre-contractual steps.

(c) Legal Obligation — Art. 6(1)(c)

For record-keeping, taxation, regulatory requirements.

(d) Legitimate Interests — Art. 6(1)(f)

For:

• Responding to enquiries

• Marketing similar properties or services

• Improving website performance

• Preventing fraud

• Managing our business operations

We always balance our interests against your privacy rights.

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6. Purposes of Processing

Your data is processed for the following purposes:

• Responding to enquiries and providing property information

• Maintaining client relationships

• Sending property updates and marketing communications

• Managing business operations and service delivery

• Legal compliance and record-keeping

• Analytics, performance monitoring, and advertising optimisation

• Fraud prevention and security

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7. Retention Periods

We retain personal data only as long as necessary:

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8. Data Sharing and Processors

We may share data with:

• Hosting providers

• CRM systems

• Email marketing platforms

• Advertising networks (Meta, Google, LinkedIn)

• Professional advisers

• Regulatory authorities (if legally required)

All third parties follow GDPR through Data Processing Agreements (DPAs).

We never sell personal data.

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9. International Data Transfers

Some processors (e.g., Meta, Google) may store data outside the UK.

Transfers are protected by:

• UK GDPR Standard Contractual Clauses (SCCs)

• Adequacy decisions

• Data transfer impact assessments

• Appropriate encryption and technical safeguards

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10. Data Subject Rights (Articles 12–23)

You have the right to:

• Access your personal data

• Rectify inaccurate data

• Request deletion

• Restrict processing

• Object to processing (including marketing)

• Withdraw consent at any time

• Data portability

• Lodge a complaint with the ICO

To exercise these rights, email hello@clannish.co.uk.

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11. Automated Decision-Making

We do not engage in automated decision-making that produces legal effects.

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12. Cookies and Tracking

We use cookies for:

• Analytics

• Advertising optimisation

• Site functionality

• Personalisation

A separate cookie policy can be provided on request.

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13. Complaints Procedure

If you believe your data has been misused, contact us at:

📧 hello@clannish.co.uk

If not satisfied, you may contact:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

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14. Changes to This Policy

We may update this Policy periodically. Updates will be published on this page with a new effective date.

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15. Contact Information

Clannish Real Estate UK
33 Shepherd Market, London, W1J 7PT
Email: hello@clannish.co.uk
Website: https://clannish.co.uk